Creating a Natter Event is a guided process made up of five sections. This article covers getting started and the first section, Event Details. The remaining sections; Natter, Tags, Entry Survey, and Exit Survey are covered in the linked articles at the end.
Who Can Create a Natter Event?
Creating a Natter Event is accessible to anyone with the appropriate permissions:
Community Administrators have full access to create and manage events for their organisation, including customising details, managing participants, and accessing post-event insights.
Authorised Users may be granted creation rights by their Account Administrator, depending on your organisation's settings.
If you're unsure whether you have permission to create an event, contact your Community Administrator or the Natter Customer Success team.
How to Start Creating an Event
Log in to your Natter account.
Navigate to the Events tab in the left-hand navigation panel.
Click the blue Create button in the top-right corner.
Choose either a custom event (labelled Event) or one of the 8 templates. Templates provide a quick start with pre-filled details that you can edit at any point.
You'll then be taken through the five sections of event setup.
The Event Creation Process at a Glance
Event setup is divided into five sections:
Event Details: name, schedule, hosts, settings, and media (covered below)
Natter: set the conversation topics and discussion settings
Tags: organise and categorise your event
Entry Survey: collect participant information before the event begins
Exit Survey: gather feedback as the event ends
The sections below cover Section 1. The linked articles at the end cover the rest.
Section 1: Event Details
Event Name & Description
Name - enter a clear, unique name for your event.
Description - add a concise description telling participants the purpose or focus of the event. Include any important instructions here, such as asking participants to enable their camera and microphone.
š” Tip: A clear, recognisable name helps participants identify the event in calendar invitations and joining links, especially if you're running the same event more than once.
Event Schedule
Choose to run your event as a one-off, or add more dates to create an Event series.
For each date, set:
The calendar day and month
The From (start) time
The To (end) time
Use Add New Date to schedule additional dates as part of a series.
š” Tip: Running the same event across multiple dates is ideal for participants in different time zones or with scheduling conflicts, without changing the event itself.
Event Hosts
Hosts manage and facilitate the event. You can invite more than one host using the Add New Host button.
Event Settings
Two optional settings, both off by default:
Record a video of this event - toggle on to capture a recording of the event.
Require PIN to join - toggle on to add a PIN requirement for participants joining the event.
Natter Settings
Duration
Set how long each 1:1 Natter conversation should last, in line with your objectives. Options (in minutes) are:
2, 3, 5, 7 - shorter conversations
10 - recommended, and the default
15, 20, 30 - extended, deeper conversations
Enable Transcription
Choose whether and how Natter transcribes conversations. There are three options:
Require consent - both participants must consent before transcription begins.
Transcription On - participants are transcribed automatically.
Transcription Off - participants type their perspectives instead of being transcribed.
Event Media
Add optional media to enhance your event:
Promotional image - displayed on the Event page.
Video - upload one or more videos that can be streamed to attendees during the event.
Sponsor Logo - upload the logo of a company or organisation sponsoring the event.
What Happens Next
Once you've completed Section 1, click Next: Natter to move on to setting up your conversation topics.
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