What Is a Live Natter Test Session?
A Live Natter Test Session is a structured validation exercise facilitated by the Natter team.
The purpose is to confirm that users can successfully access Natter, connect to audio and video services, and participate in a live session before wider rollout within an organisation.
Live Test Sessions are typically conducted following successful Tech Check completion and provide an opportunity to validate real-world usage in a controlled environment.
What Is Natter Ready?
"Natter Ready" is Natter's validation process for confirming that users, environments, and network configurations have been successfully tested prior to broader adoption.
The goal is to identify and resolve potential issues before a live event takes place.
Becoming Natter Ready typically involves:
Completing the Natter Tech Check
Reviewing any identified issues
Validating representative users and environments
Participating in a Live Natter Test Session
Confirming successful audio, video, and connectivity performance
When Should a Live Test Session Be Run?
A Live Natter Test Session is recommended when:
Your organisation is onboarding Natter for the first time
Multiple users will be participating in future sessions
Natter will be used across different locations or regions
Your organisation operates within a managed IT environment
Additional confidence is required before a live event
In many cases, organisations complete onboarding successfully without requiring extensive testing. However, a Live Test Session provides additional assurance when validating larger deployments or more complex environments.
Who Should Attend?
We recommend including representative users from the environments that will ultimately use Natter.
Examples may include:
Office-based users
Remote workers
VPN-connected users
Different geographic regions
Different departments or business units
A minimum of four participants is typically recommended to provide a representative validation group.
What Happens During the Session?
Live Natter Test Sessions typically take around 20 minutes to complete.
The session usually begins in Google Meet or another conferencing platform chosen by the organisation.
This allows attendees to:
Confirm attendance
Resolve any immediate access issues
Review the session objectives
Once all participants are present, a Natter session link is distributed and participants join Natter together.
The Natter team will then validate:
Platform access
Session entry
Audio functionality
Video functionality
Participant experience
Connectivity stability
Participants will also have the opportunity to experience the Natter platform in the same way they would during a live event.
What Does Success Look Like?
A successful validation session typically demonstrates that participants can:
Access Natter successfully
Join sessions without difficulty
Use audio and video successfully
Participate in conversations without disruption
Achieve consistent results across representative environments
Where issues are identified, the Natter team will work with the organisation to investigate and resolve them before wider rollout.
Common Outcomes
Following a Live Natter Test Session, organisations typically fall into one of three categories:
Fully Validated
All participants successfully access and use Natter with no significant issues identified.
Minor Follow-Up Required
A small number of users require additional troubleshooting or environmental validation before broader deployment.
Further Investigation Required
Network, security, authentication, or device-related issues have been identified and additional investigation is recommended before proceeding.
Preparing for a Live Test Session
To ensure the session runs smoothly, we recommend that participants:
Complete the Natter Tech Check beforehand
Use the same device and network they expect to use in future sessions
Join from their normal working environment
Notify their IT team of any known restrictions or requirements
This helps ensure the validation reflects real-world usage as closely as possible.
Working With Natter
Natter regularly facilitates Live Test Sessions as part of onboarding and deployment activities.
If you would like to arrange a validation session or discuss readiness requirements, please contact: [email protected]
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