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Communicating Natter to End Users

A guide for hosts and organisers on introducing Natter to participants; explaining its value, sharing the Event link, and giving clear joining and technical guidance so first-time users can take part with confidence.

Written by Jonathan Jackson-Smyth


Introducing Natter to First-Time Users

When you invite people to a Natter Event, a short introduction helps them understand what to expect and encourages open, engaged participation. The following points are useful to include in your communications.

What Natter is

Natter facilitates 1:1 conversations powered by conversational AI, gathering diverse, anonymous insights at scale. It is more than a survey - it is an interactive space for dynamic, real-time discussion.

Why it matters to participants

  • A safe, anonymous space for open dialogue

  • Real-time analysis of ideas and perspectives

  • A genuine influence on organisational strategy and improvements


What to Share With Participants

Event details

  • Date and time

  • Duration (for example, 60 minutes)

  • No downloads required - participants join directly from a link

Topics for discussion

Share a clear agenda in advance so participants arrive prepared to discuss the relevant topics.


How Participants Join

Include clear joining guidance when you share the Event. The steps below can be passed directly to participants.

1. Run a Tech Check

Before the Event, complete the quick automated Tech Check. This confirms connectivity is working and that a workplace firewall isn't blocking access. Run it in the same location, and ideally on the same device, you intend to use on the day.

2. Open the Event link

Using a desktop or laptop, select the Natter Event link provided and follow the on-screen instructions.

3. Sign in or register

If your organisation uses Single Sign-On (SSO), sign in using it. If not, register with your email address, follow the prompts and complete the short user registration process.

4. Register in advance

Registering ahead of time is recommended, as the process includes a few short research questions worth taking time over.

5. Test your camera and microphone

When prompted, allow Natter access to your camera and microphone, and check them as you join so you can be seen and heard. You can also utilise the Natter Health Check to test your peripherals.


Sharing the Event Link

Distribute the link

Copy the Event URL from the Natter Events page and share it with attendees by email, calendar invite, or a channel such as Slack or Teams. Send it in advance so participants have time to run their Tech Checks, Health Checks and register.

Use calendar invites

Add the Natter URL to the location field of a calendar invitation so participants can find it easily, and set a reminder (for example, 10 minutes before) to support punctuality.

Include clear instructions

When sharing the link, include brief guidance on how to run the Tech Check, how to register, and what to expect on the day.


Need Help or Advise?

If you or your participants have any questions, contact Natter Support at [email protected].


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