1. Supported Browsers: Key Considerations
To ensure an optimal experience with Natter, it's essential to use a supported browser that meets our compatibility requirements. Below are key considerations regarding supported browsers:
Recommended Browsers:
Google Chrome: Version 100 or later
Microsoft Edge: Version 85 or later
Mozilla Firefox: Version 100 or later
Safari: Version 16 or later
Note: While Natter may function on other browsers, using the recommended browsers ensures the best performance and access to all features.
Key Considerations:
Keep Your Browser Updated:
Ensure you're using the latest version of your browser to benefit from security updates and feature enhancements.
Operating System Compatibility:
macOS: Compatible with Chrome, Firefox, Safari, and Edge.
Windows: Compatible with Chrome, Firefox, and Edge.
Feature Support:
Screen Sharing: Supported on desktop versions of Chrome, Firefox, Edge, and Safari. Not available on mobile devices.
Virtual Backgrounds: Best experienced on the latest version of desktop Chrome. Not supported on Firefox and Safari. High-performance requirements may affect functionality on mobile devices.
AI Noise Suppression: Available but may have limitations, such as decreased audio quality in certain scenarios or when multiple people speak simultaneously.
Device Selection:
Desktop: Full support for microphone and camera selection across all recommended browsers. Speaker selection is supported on Chrome and Edge but not on Safari and Firefox.
Mobile (iOS and Android): Microphone and camera selection are supported across browsers. Speaker selection may have limitations depending on the browser and operating system.
Network Conditions:
In poor network conditions, Natter may automatically adjust audio and video quality to maintain the best possible experience, potentially switching to audio-only mode if necessary.
Troubleshooting Tips:
Clear Cache and Cookies: This can resolve many common browser-related issues.
Disable Conflicting Extensions: Some browser extensions may interfere with Natter's functionality.
Check Browser Permissions: Ensure Natter has permission to access your camera, microphone, and speakers.
For a comprehensive overview of supported devices and browsers, please refer to our Help Centre article: Our Supported Devices and Browsers.
By adhering to these guidelines, you can ensure a seamless and efficient experience when using Natter.
2. Our Browser Policy
Natter is designed to work seamlessly across modern web browsers that support real-time video, audio, and data synchronization. Our browser policy outlines the minimum requirements and best practices for ensuring a smooth experience on the platform.
Supported Browsers & Versions
To guarantee full functionality, we recommend using one of the following browsers:
Google Chrome (Version 100 or later) – Recommended
Microsoft Edge (Version 85 or later)
Mozilla Firefox (Version 100 or later)
Safari (Version 16 or later)
Older versions of these browsers may not support all of Natter’s features. For best results, always ensure your browser is up to date.
Why We Enforce a Browser Policy
Natter relies on modern web technologies, such as WebRTC for real-time communication and AI-powered processing for conversation insights. Ensuring all users operate on compatible browsers helps us provide:
Stable Audio & Video Connections – Reducing lags, dropped calls, and poor-quality streams.
Reliable Feature Performance – Ensuring access to virtual backgrounds, noise suppression, and screen sharing.
Security & Compliance – Keeping user data protected with the latest security updates.
Unsupported Browsers
The following browsers are not supported due to compatibility and performance issues:
Internet Explorer (all versions) – No support for WebRTC.
Opera – Limited compatibility with WebRTC-based platforms.
Brave – Some privacy settings may interfere with microphone and camera access.
If you are using an unsupported browser, we recommend switching to one of our recommended browsers for a smoother experience.
Browser Settings & Best Practices
To maximize your Natter experience, we suggest:
Enabling Automatic Updates: Always use the latest version of your browser.
Allowing Camera & Microphone Access: Grant permissions when prompted.
Disabling Third-Party Extensions: Some extensions (such as ad blockers or VPNs) can interfere with connectivity.
Using a Desktop Browser for Best Performance: While Natter supports mobile browsers, the desktop experience offers the most functionality.
Troubleshooting Browser Issues
If you experience technical difficulties while using Natter, try the following:
Restart Your Browser – Close and reopen your browser before re-joining a Event.
Clear Cache & Cookies – This can resolve unexpected errors.
Disable Extensions – Privacy or security extensions may block required permissions.
Switch to Chrome or Edge – These browsers offer the best performance with Natter.
For further assistance, visit our Supported Devices & Browsers help article.
By following our browser policy, you’ll ensure a seamless, high-quality experience on Natter with minimal disruptions.